Purpose:
This policy establishes the process for reviewing and managing employee requests to correct their shift hours through the Snapchef App, ensuring accurate payroll and efficient resolution.
Policy Details:
- Submission of Requests:
- Employees may submit a Shift Hour Correction Request via the Snapchef App for any discrepancy in their recorded shift hours.
- Search Limitation: When reviewing requests, you can only search for a maximum of 7 days at a time in the database.
- Review Process:
- Operations managers will review each request promptly.
- Investigate the shift discrepancy by checking time records, supervisor notes, or other relevant documentation.
- Timing:
-
- All requests should be addressed within 48 - 72 hours of submission to ensure timely payroll processing.