Availability & Time-Off Requests: How Scheduling Works and Affects Your Schedule

To ensure smooth scheduling, it’s important that your availability is accurate and up to date.

How Scheduling Works

• The weekly schedule is completed on Fridays
• Due to the nature of culinary staffing, additional shifts may be added last minute
• If you are marked as available, you may be contacted or added for shifts— if you are not currently scheduled

Availability

• Your availability is set upon hire based on what you provide
• You can update your availability at any time in the app under the menu
• Select your days, enter your hours, or mark “Day Off” if unavailable

Important:

• If “Day Off” is checked, that day will show as unavailable
• Availability should reflect your consistent schedule and should not be updated week-to-week

Time-Off Requests

• If you know you are not available, you must submit a time-off request
• This applies even if you are not yet scheduled
• If plans change after the schedule is posted and you are still listed as available, you should submit a time-off request

Important

• If you are already scheduled and confirmed for a shift, do not submit a time-off request
• This would be considered a call-out, and standard policies apply

Keeping your availability accurate helps us match you with the right shifts and avoid scheduling conflicts.